Step 5 of 8 — Financial & Treatment Policy Form
Financial & Treatment Policy Agreement
Please read the following policy carefully. Your signature below confirms your understanding and agreement.
Fees
Copays, coinsurance, or any amount not covered by insurance for any reason is due within 30 days of the bill date. We accept online payments through the patient portal, checks, MasterCard, or Visa. There will be a $25 fee for returned checks. Past due accounts may be subject to additional charges including collection agency fees, attorney fees, and court costs. To ensure you are notified of any balance, please notify us any time your email or mailing address changes.
Appointments
We realize that on occasion you will not be able to make a scheduled appointment. If this is the case, you may leave a cancellation message on our voicemail or email us at bhproviders@gmail.com. Please remember that this time has been reserved for you alone, so if you need to reschedule or cancel, let us know as soon as possible. If you are going to be more than 10 minutes late for your appointment it may need to be rescheduled.
Collection Policy
The balance on all accounts is due in full within 30 days of the billing date. We will make multiple attempts to contact you before any further action is taken. Any balance past due more than 90 days is subject to being sent to collections unless arrangements have been made. We are more than willing to work with you, so we ask that you let us know if there are any issues.
Telephone Consultations
Time spent with you on the telephone by your mental health professional — other than for appointment scheduling — may be charged at a prorated hourly rate.
Confidentiality & Release of Records
All information regarding patients is considered strictly confidential and will not be given out to anyone without your written consent. In the event of a request for transfer of records, records will be forwarded upon completion of a consent form.
Preparation of Forms & Reports
Forms and reports require chart review and often discussion with the client. Please allow 7 to 10 business days for completion and return of any forms or reports.
Insurance Billing
We will file your claim as a courtesy with your Primary Insurance Carrier. It remains your responsibility to pay any deductibles, copayments, or other amounts your carrier determines as payable by you. If your insurance carrier has not paid for our services after a 60-day period, you will be expected to pay your balance in full. It is your responsibility to provide us with updated information if your insurance company changes or your coverage terminates. By signing below, you authorize Behavioral Health Providers, P.C. to provide your health insurance company with all information necessary to process an insurance claim.
Your Role in Providing Accurate Information
It is your responsibility to pre-certify your initial visit and to know your plan's limitations, deductibles, and exclusions. If the insurance information you provide is later determined to be inaccurate, resulting in denial of your claim, you will be responsible for the amount denied by your carrier.
*Items marked with an asterisk are not reimbursable by insurance.
Preauthorization Notice: Your health insurance company may require you to obtain preauthorization before any payment will be made for our services. We advise that you contact your insurance company about your care schedule as soon as possible. If preauthorization is needed, notify us and work with your insurance company until prior authorization is approved.
I understand and acknowledge that I may need to obtain preauthorization from my insurance company before services will be covered.
Payment Authorization
You may add, remove, or change your payment method on file at any time securely through the patient portal. By checking the option below, you authorize Behavioral Health Providers to automatically charge your card on file for applicable amounts.
I authorize Behavioral Health Providers to automatically charge the payment method on file for any copays, coinsurance, or deductible amounts not covered by my insurance. I understand that a receipt will be emailed to the address on file for any payment processed.
Client's Rights & Consent for Services
I authorize Behavioral Health Providers, P.C. to release any medical information to my insurance company which may be deemed necessary to process an insurance claim. I certify that the information provided on this form is correct to the best of my knowledge. I authorize my insurance company to assign benefits to Behavioral Health Providers.
I have read and understand the above policies. I understand that the information I have provided is to be used for management purposes and the agency will ensure confidentiality. My rights are protected under State and Federal confidentiality laws, and any release of information requires my consent except where required or permitted by law — including child abuse and/or neglect and the intent to harm others or myself.
I give my consent to the undersigned clinician to provide evaluation, treatment, and/or other services that we mutually determine to be appropriate. I am participating voluntarily and understand my right to refuse or discontinue treatment at any time.
I have read and understand the Financial & Treatment Policy above. I agree to the payment terms and consent to treatment as described. I understand that my electronic signature below is legally binding.
Client / Guardian Signature *
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